Online Cookie Marketing & More
Smart Cookies is the hub for Troop Cookie Manages to manage their Cookie Bosses!
Smart Cookies is our baker’s online order management system. Use Smart Cookies to enter orders, view troop cookie activity, place planned cupboard orders, place reward orders, track cookie payments and more! Please remember that the Girl Scout Cookie Program is a girl-led program and online marketing, and sales efforts should always be led by a girl, with parents an volunteers there to help them on their way to success.
Girl Scouts can use their Order Card and the pre-pay girl delivery options through Digital Cookies. On our website, we have lots of resources for a Girl Scout to use during the program to help market to customers. All resources have a space for QR code that they can download from Digital Cookies taking customers to their online account. Customers simply scan the code with their phone, and it leads directly to their online store where a customer can place and pay for their order!
Parents must approve each Girl Cookie Delivery order taken. An email is sent for each order and must be approved within 5 days.
More online selling and marketing information is included in both the Family Guide and the Troop Cookie Manager Guide. Please use this information to guide all online marketing. Online sales should only be transacted through Digital Cookies.
Cookie Direct Ship
The Direct Ship option can be accessed through each girl’s online Cookie Store or through Troop Direct Ship. The Troop Direct Ship is a channel customers can use that supports prepayment via credit card, direct shipments to customer, the option to gift cookies to another person, and the credit of packages sold is automatically credited to the troop. When it comes time to distribute these cookies, just go to Orders and then choose Troop Direct Ship Orders. This will open a list of all troop direct ship orders, those needing distribution will be in red. When girls use their online marketing skills to share their Cookie Store link, their dashboards will automatically be updated with any sales they make. No manual entries are needed, making this process a breeze!
Direct Ship customers receive support directly from the bakery. When they place a Direct Ship order, the customer will receive an email to confirm their order, which will include an order number. Cookies will be out for delivery within 10-14 business days and customers will receive an email when the order ships.
For direct-ship inquiries please contact Digital Cookie using this link. Complete this form to notify Digital Cookie of a shipping error.
